In this video fictional characters John and Betsy discuss becoming Creditwrench students. While the characters are fictional the audio portion is a real conversation with a debt collector named Patrick Bateman who has long ago left his employment as a debt collector. Creditwrench CEO Bill Bauer demonstrates his famous 18 questions in operation against Bateman who apparently thought he had an easy mark to call. He very quickly learned differently, of course.

18 questions to ask debt collectors